Frequently Asked Questions
Find Answers to Your Plastic Jersey Frequently Asked Questions
Our Plastic Jersey FAQ list aims to quickly assist customers in finding answers to their important questions. This list is continually evolving as the Tamis Corporation is dedicated to providing customers with knowledgeable and personal service. If your query cannot be met, please use our contact form to reach an experienced sales representative.
1. I'm not familiar with ordering plastic Jersey barriers so I have a lot of questions. Who at PlasticJersey.com can help me?
Any one of our well-educated sales associates can get you the answers you need. We can provide extensive, detailed information on all barriers. We’ll answer your questions so you can select the barrier best suited to your needs.
Simply call our toll-free number 800-448-2647 any time Monday through Friday, between 8 am and 6 pm Eastern Standard Time.
You can also reach us by completing our Contact Form. You’ll receive a reply before the end of the next business day.
2. How do I determine which sized jersey barrier will work best?
Our most popular sizes are the 42″ x 24″ x 72″ and the 32″ x 18″ x 72″ model, in orange. But those sizes may not be the best for you. You need to consider several factors, such as:
What is its use? Are you channeling traffic through a construction area? Are you setting up a barricade to protect buildings, vehicles or pedestrians? Do you want to deny access to a particular area? Delineate boundaries? Control flooding? Do you need greater or lesser overhead visibility? Is the barrier going to be installed in a permanent or temporary location?
Determine the width. The small barrier, model #JB-32, is 18″ wide. All other models are 24” wide.
Next decide on the height. If you want to deny access to a particular area, the 54″ height would be best; it’s hard for trespassers to climb over. If you’re channeling traffic through a construction zone, you might prefer the shorter 42″ barrier or the 46″ barrier which enables travelers to see over the barrier. If you want the maximum overhead visibility, the short model may be best.
Barriers are available in only two lengths: 72″ (6′) or 96″ (8′). In part, the length will be determined by the height you select. If using the longer models, you can purchase fewer. But longer models are a little more awkward to handle, and require more manpower to move them.
Any one of our well-educated sales associates can get you the answers you need. We can provide extensive, detailed information on all barriers. We’ll answer your questions so you can select the barrier best suited to your needs.
Simply call our toll-free number 800-448-2647 any time Monday through Friday, between 8 am and 6 pm Eastern Standard Time.
You can also reach us by completing our Contact Form. You’ll receive a reply before the end of the next business day.
3. Which works better; sand filled barriers or water filled barriers?
4. Won't the water freeze?
Fill the water to within 10” from the top. This allows room for expansion as the water freezes. – THIS IS THE RECOMMENDED METHOD
Add 1-1/2 gallons of Calcium Chloride to each barrier. Calcium Chloride is acceptable to the Environmental Protection Agency (EPA) and is approved in ALL states. –NOT THE PREFERRED METHOD
WARNING – We do not recommend mixing any substance with water inside the plastic jersey barriers.
5. Won't the water leak out?
6. The 42" x 24" x 72" barrier is available in both a 100# and a 170# model. What’s the difference?
7. How do I determine the correct product number?
- The first two-digits of the product number indicate the model number/size: JB-10 will always be a 28″ x 24″ x 72″ barrier. The last digit of the product number indicates the color:
1 = Orange 2 = White 3 = Yellow 4 = Red 5 = Military Green 6 = Desert Tan 7 = Gray 9 = Custom Color Before placing your order, call our toll-free number 800-448-2647. A Sales Associate will be able to assist you. After placing your order, you will receive an email confirmation. Please look at the product description to confirm that you have ordered the size and color you need. If you need to change your product selection, call our toll-free number 800-448-2647. A Sales Associate can make the necessary change before the order is shipped.
8. When reading my order confirmation email, I discovered I ordered the wrong product? Now what?
If calling after our regular business hours, leave your name, phone number and a brief message. A Sales Associate will get back to you.
If you prefer, you can wait until we contact you with your shipping charges. If you decide to wait, please remember that your order will be delayed since we’ll have to recalculate the shipping.
9. Do your prices include any local or state taxes?
No. At this time, we must collect sales tax for deliveries to California, Florida and Pennsylvania only. Taxes will be calculated for you if you are located in one of those states. If you are tax-exempt, please provide us with a copy of your Tax Exemption Certificate.
By fax to (800) 722-5281
By email to Sales.Info@TamisMail.com
By mail:
TAMIS CORPORATION
Sales Department
PO Box 1138
Monroeville, PA 15146
10. How long will it take to receive my order?
Because of their size and weight, barriers are shipped by truck. Delivery time will depend on the shipping location as well as the destination. We make every effort to ship from the warehouse that is closest to you. Depending on availability, it isn’t always possible. A Sales Associate will explain this to you when she calls to discuss your freight charges.
If time is critical, please let us know before you place an order. All shipments can be expedited at an additional fee.
11. How do I unload the barriers?
The empty barriers are light enough to be lifted off the truck by one or two men. Even the largest barrier is portable, and easily carried by two men.
The quantity you order will determine whether the barriers are shipped loose, or on a pallet. Two or three will probably be shipped loose. Larger orders will be banded to pallets. If you have a forklift at your location, you can unload each pallet. If there isn’t a forklift, you would un-band the barriers, and lift them off the pallet, one at a time.
12. Can I use my own carrier?
13. My company requires a formal quote. Is that possible?
14. My company doesn't pay by credit card. Will you accept a purchase order?
Yes. While payment by credit card is our preferred method, we know it’s not always possible. You can send your purchase order one of three ways:
By fax to (800) 722-5281
By email to Sales.Info@TamisMail.com
By mail:
TAMIS CORPORATION
Sales Department
PO Box 1138
Monroeville, PA 15146
An invoice will be mailed separately, after the order has shipped. All invoices are due within ten (10) days of receipt. Payment can be made by check payable to “Tamis Corporation”. Payment can also be made by wire transfer. A Sales Associate can provide the bank information.
15. What if something is damaged in transit?
All barriers are sturdy, built of a minimum uniform thickness of 8mm. Even so, damage can occur in transit. Take time to examine your order when it arrives; count the barriers to be sure you received the quantity ordered. Do not refuse the delivery. When your order arrives, don’t let the driver leave before you’ve thoroughly examined everything. Note the damage on the receipt before signing. Make sure your copy also shows the damage. If possible, take photos of the damage.
Contact us at 1-800-448-2647 as soon as possible so we can arrange for a replacement item to be shipped.
Unfortunately, it’s up to you to file the claim with the carrier. We can’t do this but we will help you gather the information you need for the claim. We’ll work with you to ensure that the claim is handled quickly and in your best interests.
16. What if I have any questions after the sale?
Any one of our well-educated sales associates can get you the answers you need. We can provide extensive, detailed information on all barriers,
and we’ll answer all of your questions.
Simply call our toll-free number 1-800-448-2647 any time Monday through Friday, between 8 am and 6 pm Eastern Standard Time.
You can also reach us by completing our Contact Form. Someone will respond by the end of the next business day.