I’m
not familiar
with ordering plastic Jersey barriers so I have a lot
of questions. Who at PlasticJersey.com can help me?
Any one of our well-educated sales associates
can get you the answers you need. We can provide extensive,
detailed information on all barriers. We’ll
answer your questions so you can select the barrier best
suited to your needs.
Simply call our toll-free number 888-436-1233
any time Monday through Friday, between 8 am and 6 pm
Eastern Standard Time.
You can also reach us by completing our Contact
Form. You’ll receive a reply before the end
of the next business day.
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How
do I determine which size barrier will work best for
me?
Our most popular sizes are the 42” x 24”
x 72” and the 32” x 18” x 72”
model, in orange. But those sizes may not be the best
for you. You need to consider several factors, such
as:
What is its use? Are you channeling
traffic through a construction area? Are you setting
up a barricade to protect buildings, vehicles or pedestrians?
Do you want to deny access to a particular area? Delineate
boundaries? Control flooding? Do you need greater or
lesser overhead visibility?
Is the barrier going to be installed in a permanent
or temporary location?
Determine the width. The small barrier,
model #JB-32, is 18” wide. All other models are
24” wide.
Next decide on the height. If you want
to deny access to a particular area, the 54” height
would be best; it’s hard for trespassers to climb
over. If you’re channeling traffic through a construction
zone, you might prefer the shorter 42” barrier
or the 46” barrier which enables travelers to
see over the barrier. If you want the maximum overhead
visibility, the short model may be best.
Barriers are available in only two lengths:
72” (6’) or 96” (8’).
In part, the length will be determined by the height
you select. If using the longer models, you can purchase
fewer. But longer models are a little more awkward to
handle, and require more manpower to move them.
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Is it better to fill the
barriers with water or sand?
Either will work, so it depends on how the barriers
will be used. Sand-filled barriers will weigh almost
twice as much as a water-filled barrier. Sand is more
difficult to discard. In some urban areas, the sand
residue could cause problems with drains and storm sewers.
It would have to be loaded into a truck and carted away.
Water-filled barriers are lighter and
easier to move. Also, water is more readily available
from hydrants or waterways, and can be drained from
the barriers with less harm to the environment.
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Won’t the water freeze?
It can. If using water-filled barriers in areas where
freezing and thawing may occur, there are two options
recommended by the manufacturer.
Fill the water to within 10” from the
top. This allows room for expansion as the
water freezes.
Add 1-1/2 gallons of Calcium Chloride to each
barrier. Calcium Chloride is acceptable to
the Environmental Protection Agency (EPA) and is approved
in ALL states.
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Won’t
the water leak out?
Our barriers are rotation-molded to a minimum
uniform thickness of 8mm, thicker than anything
else on the market today. The thick plastic isn’t
easily punctured, and is sturdy enough to withstand
normal wear and abuse.
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The
42” x 24” x 72” barrier is available
in both a 100# and a 170# model. What’s the difference?
The walls of the model weighing 170# are made of thicker
plastic.
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How
do I determine the correct product number?
The first two-digits of the product number indicate
the model number/size: JB-10 will always be a 28”
x 24” x 72” barrier.
The last digit of the product number indicates the color:
| 1
= Orange |
2
= White |
3
= Yellow |
| 4
= Red |
5
= Military Green |
6
= Desert Tan |
| 7
= Gray |
9
= Custom Color |
|
Before placing your order, call our toll-free number
888-436-1233. A Sales Associate will
be able to assist you. After placing your order, you
will receive an email confirmation. Please look at the
product description to confirm that you have ordered
the size and color you need. If you need to change your
product selection, call our toll-free number 888-436-1233.
A Sales Associate can make the necessary change before
the order is shipped.
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When
reading my order confirmation email, I realized I ordered
the wrong product? Now what?
Not a problem. Your order isn’t going to be processed
until you approve the shipping charges. You can contact
us as soon as you discover the discrepancy.
If calling after our regular business hours,
leave your name, phone number and a brief message. A
Sales Associate will get back to you.
If you prefer, you can wait until we contact you with
your shipping charges. If you decide to wait, please
remember that your order will be delayed since we’ll
have to recalculate the shipping.
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Do
your prices include any local or state taxes?
No. At this time, we must collect sales tax for deliveries
to California, Florida and Pennsylvania
only. Taxes will be calculated for you if you are located
in one of those states. If you are tax-exempt, please
provide us with a copy of your Tax Exemption Certificate.
By fax to 1-800-851-7853
By email to WebInquiry@PlasticJersey.com
By mail to TAMIS Web Fulfillment Division
10700 Frankstown Rd #105
Pittsburgh PA 15235
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How
long will it take to receive my order?
We have a large inventory that can be shipped from various
locations around the country. If your order is received
within our regular business hours, it will be processed
within 2 hours after receipt. A Sales Associate will
review your order, calculate shipping charges and contact
you with your total costs. Once you approve the freight
charges, your barriers can ship within seven
business days after approval of your final cost.
Because of their size and weight, barriers are shipped
by truck. Delivery time will depend on the
shipping location as well as the destination. We make
every effort to ship from the warehouse that is closest
to you. Depending on availability, it isn’t always
possible. A Sales Associate will explain this to you
when she calls to discuss your freight charges.
If time is critical, please let us know before
you place an order. All shipments can be expedited
at an additional fee.
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How
do I unload the barriers?
That depends upon the size of the barriers
ordered as well as the quantity ordered.
The empty barriers are light enough
to be lifted off the truck by one or two men. Even the
largest barrier is portable, and easily
carried by two men.
The quantity you order will determine whether the barriers
are shipped loose, or on a pallet.
Two or three will probably be shipped loose. Larger
orders will be banded to pallets. If you have a forklift
at your location, you can unload each pallet. If there
isn’t a forklift, you would unband the barriers,
and lift them off the pallet, one at a time.
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Can
I use my own carrier?
Yes. To use your own carrier, just let us know
when you order. Our Sales Associates will work
with your preferred delivery service to get the products
delivered. Your carrier will bill you directly for the
freight charges.
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My
company requires a formal quote. Is that possible?
Absolutely! We can provide you with a sales
quote on any item, including freight costs
and sales tax, if applicable. Our Sales Associates will
take the information from you, and can prepare a sales
quote, usually within 48 hours. We
guarantee you will receive accurate information. Our
quotes are valid for 30 days. If you don’t
order within 30 days from the date of the quote, please
confirm the price with us before placing an online order.
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My
company doesn’t pay by credit card. Will you accept
a purchase order?
Yes. While payment by credit card is our preferred method,
we know it’s not always possible. You can send
your purchase order one of three ways:
By fax to 1-888-436-1233
By email to WebInquiry@PlasticJersey.com
By mail to TAMIS Web Fulfillment Division
10700 Frankstown Rd #105
Pittsburgh PA 15235
An invoice will be mailed separately,
after the order has shipped. All invoices are due within
ten (10) days of receipt. Payment can be made by check
payable to “Tamis Corporation.” Payment
can also be made by wire transfer. A Sales Associate
can provide the bank information.
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What
if something is damaged in transit?
All barriers are sturdy, built of a minimum uniform
thickness of 8mm. Even so, damage can occur in transit.
Take time to examine your order when it arrives;
count the barriers to be sure you received the quantity
ordered. Do not refuse the delivery.
When your order arrives, don’t let the driver
leave before you’ve thoroughly examined
everything. Note the damage on the receipt
before signing. Make sure your copy also shows the damage.
If possible, take photos of the damage.
Contact us at 1-888-436-1233 as soon
as possible so we can arrange for a replacement item
to be shipped.
Unfortunately, it’s up to you to file the claim
with the carrier. We can’t do this but we will
help you gather the information you need for the claim.
We’ll work with you to ensure that the claim is
handled quickly and in your best interests.
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What
if I have any questions after the sale?
Any one of our well-educated sales associates
can get you the answers you need. We can provide extensive,
detailed information on all barriers, and we’ll
answer all of your questions.
Simply call our toll-free number 888-436-1233
any time Monday through Friday, between 8 am and 6 pm
Eastern Standard Time.
You can also reach us by completing our Contact Form.
Someone will respond by the end of the next business
day.
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